Q: Is the Embassy repatriating South African Citizens?
A: The Mission is awaiting instructions from Head Office in terms of how assistance will be provided to distressed South Africans. Priority will be given to those who are stranded at airports, running out of accommodation, the elderly and the sick.
Appeal is made to those South African citizens who can afford to return, to do so at their own cost
Q: My Visa will be expiring and I can’t leave the U.S., what can I do?
A: In the case of your visa expiring, you may apply for an extension beyond the time indicated on the I-94 form through the following process:
- File Form 1-539 (Application to Extend/Change Nonimmigrant Status, with USCIS)
- Accessed through the following: https://www.uscis.gov/i-539
Q: I am running out of financial funds and am stuck in the U.S., what can I do?
A: Family members in South Africa are able to transfer funds via Western Union or MoneyGram. Where citizens have a U.S. bank account, funds can be transferred directly via international EFT.
Q: My employer is facilitating a charter flight for South African employees, what assistance can the Embassy give?
A: The Embassy maybe contacted to assist with obtaining flight clearances in South Africa for chartered flights.
Q: I cannot get through to the Embassy, who else can I contact for assistance?
A: The officials at the South African Embassy in Washington, DC are always available to assist, however, the Department of International Relations and Cooperation (DIRCO) has also established a dedicated 24-hour Command Centre:
+2712 351 1754 or +2712 351 1756
Q: My Passport needs to be renewed, how can I apply for a passport during this time?
A: Emergency civic services (Emergency Travel Certificates, passports etc) are being rendered strictly by appointment, please contact Ms C. Ramaru: Ramaruc@dirco.gov.za